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Our Privacy Policy

Last Updated: Dec 7, 2023

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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including general location data
  • Physical and Audio Data, including physical characteristics or descriptions and audio recordings
  • Protected Classifications and Other Personal Characteristics, including age and sex, gender, or gender identity
  • Health Data, including physical or mental health condition or diagnosis
  • Inferences from Other Data, including inferences created from other personal information collected

We collect the personal information you provide to us when you Visit the SPA and received facial treatments . The categories of information we may collect include:

  • Personal Identifiers, including name, email address, and telephone number
  • Health Data, including physical or mental health condition or diagnosis

Cookie Policy

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals) and Retail Partners.

The categories of information we may collect include:

Other consumers (e.g., referrals)

  • Personal Identifiers, including Name, Email address, Postal address, Telephone number, and Online Identifiers
  • Physical and Audio Data, including Physical characteristics or descriptions
  • Protected Classifications and Other Personal Characteristics, including Age and Sex, gender, or gender identity
  • Inferences from Other Data, including Inferences created from other personal information collected

Retail Partners

  • Personal Identifiers, including Name, Email address, Postal address, and Telephone number
  • Commercial Information, including Purchases

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online IdentifiersWe delete or anonymize data concerning your use of our website within 7 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number, Audio recordings, Inferences created from other personal information collectedWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number, Physical characteristics or descriptions, Audio recordings, Age, Sex, gender, or gender identity, Physical or mental health condition or diagnosis, Inferences created from other personal information collectedWe keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Telephone number, PurchasesWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Telephone numberWe retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Online IdentifiersWe retain records related to privacy requests for a minimum of 24 months following the completion of the request.
Data we collect for security purposes, including Internet Activity, Inferences created from other personal information collectedWe retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Creating Customer Profiles
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Internal Business Operations
  • Meeting Compliance & Legal Requirements
  • Operating our Website or Mobile Apps
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersAd Networks, Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting ServicesAd Networks, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Shipping Services
Internet ActivityAd Networks, Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting ServicesAd Networks, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools
Commercial InformationAd Networks, Business Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting ServicesAd Networks, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools
Financial InformationBusiness Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting ServicesData Analytics Providers, Payment Processors, and Sales & Marketing Tools
Physical and Audio DataIT Infrastructure Services and Web Hosting ServicesSales & Marketing Tools
Protected Classifications and Other Personal CharacteristicsBusiness Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, IT Infrastructure Services, Sales & Marketing Tools, and Web Hosting ServicesAd Networks, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools
Inferences from Other DataBusiness Operations Tool, Cloud Computing & Storage Providers, Collaboration & Productivity Tools, Commerce Software Tools, IT Infrastructure Services, Sales & Marketing Tools, and Web Hosting ServicesAd Networks, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Shipping Services

We may disclose personal information about you for business and commercial purposes when you Visit the SPA and received facial treatments :

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersNoneGuest & Event Management Tool
Health DataNoneGuest & Event Management Tool